Can I change the Owner account to a QA role and keep billing access?

Changing the Owner account to a QA role while keeping billing access on a Read-Only account isn’t possible. A Read-Only account can’t manage billing or any other company-level administrative actions.

To keep billing access while moving the Owner account to a QA role:

Transfer the Owner role to another user who has a paid seat. This keeps full company-management and billing access in place.
Add a free Accountant user to your team. This user can manage billing and subscriptions without access to projects.
Accountant users aren’t counted as paid users, so you can add several of them without extra charges.

If the current Owner is no longer available

Only the current Owner can transfer the Owner role. If the Owner can’t access their account (for example, they left the company or their corporate email was disabled), the company’s CEO or CTO must email support@testomat.io from their corporate email address and include:

the current Owner’s email address
the new Owner’s email address

After the transfer, the new Owner can change or transfer Manager roles.