How do I change a user's role to Manager in a project?
Context
Section titled “Context”If a user is added as a Manager at the company level but appears as QA in a project, their project role needs to be updated separately.
Answer
Section titled “Answer”To change a user’s role to Manager within a project:
- Open the project.
- Go to its members/users section.
- Select the user whose role you want to change.
- Change their project role to Manager.
Company-level roles do not automatically apply to projects. Each project must have roles assigned individually.
If this doesn’t work
Section titled “If this doesn’t work”- If the role reverts back to QA after changing it, ensure you have the necessary permissions to update roles in the project.
- If the option to make the user a Manager is unavailable, verify the project settings or consult the project Owner for assistance.