Why can't I join a company project on Testomat?
Having the same email domain as your company does not automatically connect you to the company on Testomat. You need to be explicitly added to the company and granted access to the specific project.
- Ensure you have been invited: Your company admin should invite your email address to the company.
- Check project access: The admin should add you to the project via Projects Access.
- Verify invitation receipt: If you were invited but didn’t receive the invitation, check your spam/junk folder and ask the admin to resend it.
- Locate the project: Log in to your Testomat.io account and check the dropdown menu for the project.
If this doesn’t work
Section titled “If this doesn’t work”- Make sure the invitation email is coming from testomat.io.
- If the project is still not visible, contact your company admin to verify your access settings.
- If you see “Access to company for read-only user is forbidden”, you have the Read-only role. This message is expected when a Read-only user opens company settings; it doesn’t block project access. Ask the Owner or a Manager to add you to the project itself (Project Settings → Users), then open the project from the Dashboard or the Companies page.
- If you accidentally created your own company, switch to the invited company via Companies in the header.