Why are write permissions not applied after granting them?

Context

When attempting to grant write permissions at the project level, you may receive a success dialog but notice no actual change in permissions.

Answer

Ensure that the user has write access at the company level first. If the user has a Read Only role at the company level, granting write permissions at the project level alone will not be effective.

1. Grant Write Access at the company level.
2. Verify that the user’s role now includes write access.

Related documentation

• https://docs.testomat.io/management/company/users-and-permissions/#how-to-manage-team-members-on-company-level