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What to do if an invite email is not received?

If an invite email is not received, follow these steps:

  1. Verify Email Address: Ensure the email address entered for the invite is correct and belongs to the intended recipient.

  2. Check Spam/Junk Folder: Ask the recipient to check their spam or junk email folder to ensure the invite email was not filtered there.

  3. Resend the Invite Email: If the email is not in the spam/junk folder, resend the invite email. This action often resolves the issue.

  4. Contact Support: If the problem persists after resending, contact support with the recipient’s email address and any relevant details for further assistance.

Notes

Section titled “Notes”
  • The issue was resolved by resending the invite email, which successfully arrived at the recipient’s company email address.